For the best ways to contact us about specific issues, please select a topic.
Directory
Helpful links
Dedicated Healthcare Banking Client Help Desk (M-F 9am-8pm ET): 240-380-1230 or healthcaredeposits@congressionalbank.com
Help with Remote Deposit: 866-783-5499
Temporary Limit Changes to Wires/ACH/RDC: online banking portal-> select: “administration” / “Contact Us” (expect a 30 minute response time)
Address: 5515 Security Lane, Suite 740 ● Rockville, Maryland 20852
Immediate Assistance (or anything else)
Online Banking and General Banking Questions
customerservice@congressionalbank.com
F: 240-380-1235
Toll-Free: 1-844-692-2650
Hours: Monday – Friday (9am – 8pm EST)
Customer Complaints
CD Support Contacts
T: 301-978-3290
F: 301-299-8124
Hours: Monday – Friday (9am – 8pm EST)
onlinecdsupport@congressionalbank.com
Telephone Banking
Access your account information 24 hours a day, 7 days a week.
T: 301-299-9023
Toll Free #: 855-354-9933
Email disclosure: Your privacy is very important to us. We would like to advise you that Internet email is not secure. When you send an email, please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information. Mailboxes are actively monitored Monday – Friday (9am – 5pm EST).