For the best ways to contact us about specific issues, please select a topic from the directory or our references pages below.
Directory
Helpful links
Dedicated Healthcare Banking Client Help Desk (M-F 9am-7pm EST): 240-380-1230 or healthcaredeposits@congressionalbank.com
Help with Remote Deposit: 866-783-5499
Temporary Limit Changes to Wires/ACH/RDC: online banking portal-> select: “administration” / “Contact Us” (expect a 30 minute response time)
Address: 5515 Security Lane, Suite 740 ● Rockville, Maryland 20852
Immediate Assistance (or anything else)
Online Banking and General Banking Questions
customerservice@congressionalbank.com
T: 240-380-1235
Hours: Monday – Friday (9am – 5pm EST)
Customer Complaints
CD Support Contacts
T: 240-380-1235
Hours: Monday – Friday (9am – 5pm EST)
onlinecdsupport@congressionalbank.com
Telephone Banking
Access your account information 24 hours a day, 7 days a week.
Toll Free #: 855-354-9933
Email disclosure: Your privacy is very important to us. We would like to advise you that Internet email is not secure. When you send an email, please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information. Mailboxes are actively monitored Monday – Friday (9am – 5pm EST).