Credit card contacts & information for cards issued on/after 7/1/22
Forbright formerly Congressional Bank
Elan Financial Services Cardmember Service
For questions about your account or to report a Lost or Stolen Card.
24-Hour Cardmember Service: 800-558-3424
To reach Cardmember Service via email, login to your account and click on Messages.
Elan Financial Services Technical Support
For questions about your internet browser configuration or technical support for the Online Account Access website.
877-334-0460
Send a Payment
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408
Send an Overnight Payment
Cardmember Service
824 N 11th Street
St. Louis, MO 63101-1016
Credit card contacts & information for cards issued prior to 7/1/2022
UMB Card Services Contact Center
T: 800-821-5184
UMB Consumer Application Address
Card Services
P. O. Box 419734
Kansas City, MO 64179
F: 816-843-2408
UMB Consumer Payment Address
P. O. Box 219736
Kansas City, MO 64121
UMB Card Services Correspondence
P. O. Box 419734
Kansas City, MO 64141
Commercial Credit Card Contacts & Information
UMB Commercial Customer Service & Applications
T: 888-494-5141
Email UMB Customer Service
UMB Commercial Application Address
Card Services
P. O. Box 410436
Kansas City, MO 64141
F: 816-843-2485
Email UMB Card Services
UMB Commercial Payment Address
P. O. Box 875852
Kansas City, MO 64187
UMB Card Services Correspondence
P. O. Box 419734
Kansas City, MO 64141
Email disclosure: Your privacy is very important to us. We would like to advise you that Internet email is not secure. When you send an email, please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information. Mailboxes are actively monitored Monday – Friday (9am – 5pm).