Congressional Bank

We Care About You

We care about you, your safety, and the safety of your family.

  1. We are participating in the SBA CARES program and will keep THIS webpage updated as information comes in.
  2. If you are not currently enrolled in online banking, we can help. Please contact a branch or your account officer.
  3. Balance requirement service charge fees will be reinstated effective May 1, 2021 on all checking and money market accounts and effective July 1, 2021 on all savings accounts.  Please maintain the minimum balance requirements to avoid the monthly service charge fees.
  4. We will update this page as changes occur. Please check back often as our products, services, and offers are subject to change at any time without advance prior notice

Important Numbers

Customer Service   240-380-1235

Loan Servicing 240-380-1265

Corporate Phone  301-299-8810

Telephone Banking   301-299-9023 or 855-354-9933

Bethesda Branch   301-654-4902

Herndon Branch  703-796-9151

Potomac Branch   301-299-8599

Rockville Branch   301-984-6000

Washington DC Branch   202-331-4000

Loan Relief

Payment Relief: For consumers with consumer loans or residential mortgage loans who are experiencing financial difficulties due to COVID-19 please contact your Congressional Bank representative.

For businesses with loans at Congressional Bank that have been adversely affected by the COVID-19 outbreak, please contact your Congressional Bank representative.

Loan Assistance

For those seeking financing or capital to help your business through this crisis, we have posted a number of useful links below.*

US Small Business Administration (SBA):  Your Congressional Banker can work with you to get the assistance you need through an SBA program.

Smart Resources By State




Other Smart Links to Help You

Center for Disease Control– Managing Stress with Covid-19

Federal Trade Commission

National Institutes of Health

Occupational Safety and Health Administration 

The Financial Crimes Enforcement Network

World Health Organization

* Please note that these are third party providers that are not affiliated with Congressional Bank or any of our partners or affiliates.  We cannot verify the validity of nor can we endorse the products and services being offered.